Terms of Service | ANANIASVILI JELENA

Terms of Service

Last updated: 09 September 2025

Welcome to ANANIASVILI JELENA. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please discontinue use of our site.

1. Eligibility & Account

  • You must be at least 18 years old to place orders.
  • You agree to provide accurate, current, and complete information and to keep it updated.
  • You are responsible for safeguarding credentials and all activity under your account.

2. Products, Pricing & Availability

  • We strive for accuracy, but product descriptions, images, prices, and availability may contain errors or be updated without notice.
  • We may limit quantities, discontinue products, or change pricing at any time.
  • Prices are shown in EUR and include VAT where applicable.

3. Orders & Payment

  • Placing an order constitutes an offer to buy. We may accept, reject, or cancel any order (e.g., suspected fraud or stock errors).
  • Payments are processed by third-party gateways. We do not store full card details.
  • Once payment is captured, orders are considered final, subject to our Refund Policy.

4. Shipping & Delivery

  • Processing times are typically 1–3 business days; delivery windows depend on destination and carrier.
  • Risk of loss passes to you upon carrier hand-off. Please review our Shipping Policy for details.

5. Returns & Refunds

Returns are governed by our Refund Policy. Certain items (e.g., panties and bodysuits tried on) may be non-returnable for hygiene reasons.

6. Acceptable Use

  • No unlawful, fraudulent, or abusive activity.
  • No scraping, reverse engineering, or interfering with site security.
  • No infringement of intellectual property or privacy rights.

7. Intellectual Property

All content (logos, images, text, design) is owned by ANANIASVILI JELENA or its licensors and is protected by IP laws. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Promotions & Gift Cards

  • Promotions are subject to specific terms and may be modified or withdrawn at any time.
  • Gift cards (if offered) are non-refundable and not redeemable for cash, except as required by law.

9. Limitation of Liability

To the fullest extent permitted by law, ANANIASVILI JELENA and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from your use of the site or products. Our aggregate liability shall not exceed the total amount you paid for the product(s) at issue.

10. Warranties Disclaimer

Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Governing Law & Disputes

These Terms are governed by the laws of Italy/EU (mandatory consumer protection laws in your country of residence may also apply). Disputes shall be resolved in competent courts of our principal place of business, unless local consumer laws require otherwise.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the site following changes constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Contact us via the “Support” section or the contact details provided on our website.

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